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Returns, Refund & Cancellation Policy

At UniGadgets we strive to make our customers 100% satisfied with the product they’ve purchased from us. If you are experiencing any shipping or products issue, or you’re feeling frustrated, then please send us an email and our team will assist you right away.

Please fill in your address in all details, otherwise the package we mail to you will be returned to us, or we will just ignore your request to save everyone the trouble. 

====================>> RETURN POLICY <<====================

  • Damaged item

    If the product is defective or does not work properly, please kindly let us know. For the fastest resolution, please contact us via contact@inspiringband.com including a photograph demonstrating the damaged area of the item. The most optimal pictures are on a flat surface, with the tag and error clearly displayed. We’ll send you replacements as soon as we confirmed the situation, no need to return the defective ones. We will use this information to help you with your order, and eliminate errors in future.

    • Incomplete item

    Please note that we work with several suppliers, it is possible that packages are sent delayed. If you have received only part of your order, rest assured, the rest will arrive in the days that follow.

    But if you have received a product and you think it is incomplete, please contact us via contact@inspiringband.com, we will ask you to send us photos of the package received to study the case. If your product is indeed incomplete, we will send you the missing parts.

    ====================>> CANCELLATION <<=====================

    •  Cancelling Orders
    It is possible to cancel within 24 hours after your order has been placed. After that, we are unable to cancel your order once it has been processed and/or shipped. Reason not accepted: Item is no longer wanted.

       

      ====================>>    Warranty   <<========================

      This warranty only covers manufacturing defects and does not cover:

      • Damage caused by accident
      • Improper care
      • Normal wear and tear
      • Break down of colors and materials due to sun exposure
      • After-market modifications

      No returns/exchanges for products with water exposure will be accepted.

      ====================>> REFUND POLICY <<====================

      If you feel the product that you’ve purchased does not show the requirements that you initially had in mind, then you do have the option to request a refund.

      Here are the circumstances in which refunds will be granted:

      You Can Get A Full Refund

      • If the product you’ve purchased is completely non-functional.
      • If you did not receive your product within 60 business days after the date that your order has been placed.

      Please Note: Refund will go back to your account in 3-5 business days.

       

      DAMAGED ITEM / LOW QUALITY

      For the fastest resolution, please include a photograph demonstrating the poor quality or the damaged area of the item. The most optimal pictures are on a flat surface, with the tag and error clearly displayed. 

      We will use this information to help you with your order, and eliminate errors in future.